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Return Policy

Return Policy

We are committed to providing a 100% satisfaction guarantee. While we hope you are always satisfied, we understand sometimes you may need to return an item. We do not accept returns of empty containers.

RETURN PROCESS

30 Days from Purchase Date

Only items purchased on michaelmarcus.com can be returned. We do not accept items purchased from third-party retailers. Items must be returned to the original point-of-purchase. We do not process exchanges at this time.

Step #1: Request a Return Form by emailing customercare@michaelmarcus.com

Step #2: Upon receiving shipping label, pack all items PLUS receipt within original or similar packaging

Step #3: Remove all previous shipping labels and information.

Once received, allow up to 10 business days to process. Refunds will appear on your credit card or PayPal statement within 1 to 2 billing cycles.